Pantops Pet Salon
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Pantops Pet Salon & Spa
Charlottesville's Professional Dog Grooming

It's what we do -- it's all we do.

(434) 293-2424
Fax: (434) 293-8231
504 Pantops Center
Charlottesville, VA 22911

Archive for the 'About Our Salon' Category

Can I Watch?

Tuesday, February 20th, 2007 by Mike Cronk

This is quite a frequent question!  The answer is not as simple as “yes” or “no.”  Can you stand amidst us as we work for 3-5 hours on your dog?  No, that is not practical.  Can you see the grooming process?  It depends.  The main grooming room can be seen from our reception area over the top of the café door and past the main grooming room you can see into our holding and bathing areas. 

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Breeds We Don’t Do — The Chow

Thursday, January 4th, 2007 by Mike Cronk

As I described in the last issue, there are certain breeds that we just don’t do.  I groomed Chows for 25 years before I decided that I had enough.  Has my experience with the breed been unique?  I went online to find out.  Next Day Pets gives a candid overview of each of the breeds including a graph of characteristics as compared with the average dog.  Here’s what they had to say about Chows:

Archived from “The Paw Report,”  Issue #6:  December

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Thursday, November 16th, 2006 by Mike Cronk

I’ve been in the dog business for 31 years now and believe that I understand a good bit about dog ownership.  I figure we see an average 15 dogs a day or better.  For 25 years, that was 7 days a week for 5,475 pet encounters a year.  Do the math and I’ve handled or witnessed the handling of about 169,725 dogs to date.  This only includes my experiences in the environment of boarding and grooming but couple that with owning plenty of my own dogs and that’s quite a knowledge base to draw on!

However, I don’t rely solely on my own experience to make claims about dog behavior.  I would like to share with you several sources I frequently use as research to validate my opinions before I say them.

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Breeds We Don’t Do — The Rottweiler

Tuesday, October 17th, 2006 by Mike Cronk

Archived from “The Paw Report:”  Issue #4, October 

There are several breeds that we don’t groom including Rottweilers, Chows, and Siberian Huskies.  I did not make the decision to deny these dogs arbitrarily.  In fact, I groomed all breeds for a full 25 years (even groomed cats too).  It was a difficult decision—saying no to a customer means I don’t make the money, a situation I couldn’t afford when I was starting my family.  I’m in the business to groom dogs so why would I say “no” to these dogs–not just an impossible individual dog, but entire breeds?  Why, after 25 years did I finally say, “That’s enough!  I quit!”

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The Pet Salon and Spa Library

Wednesday, October 4th, 2006 by Mike Cronk

Click the “Library” link in the bar above.  Once there, all of our articles can be accessed by category or via the search to your right or in the archive section.  You can learn more about our grooming process, training, health, and more.  We even have a section of breed profiles including examples of their hairstyles.

Communication is key for us so we encourage you to utilize the blog ability to comment, question, and suggest anything that’s on your mind so our library can continually evolve and be something both enlightening and entertaining for you!

Below you will find permanent articles that include our central Q&A area and our most recent articles will be posted under these.

How long do I have to leave my pet?

Wednesday, October 4th, 2006 by Jenna

We recommend 4-5 hours, at least four, and for larger dogs with thicker coats we definitely need 6—so it all depends on the dog!  Some dogs are small but have a lot of hair that can add time to brushing and drying while Brownie our Mastiff friend may be large but her coat is so easy to clean that it takes us less time to do her than to do a smaller dog.

Some dogs dislike certain aspects of grooming too so we like to make certain that we have the time to work slowly and carefully with them.  If you ever need an early pickup we recommend calling to reserve your spot in advance and ensuring that you arrive as close to when we open that day as possible so that we can get started immediately on your dog.
We may take longer than other grooming shops because we prefer to give dogs breaks between parts of grooming and we also like being on time so we give ourselves breathing room in case anything unexpected comes up—and it usually does!


Dodger’s Daring Rescue!

Tuesday, July 25th, 2006 by Jenna

Just about anyone who has visited us has first been met with our overly-friendly mascot cat, Dodger (fully named “The Artful Dodger” by the SPCA). He lounges across our counter (or any available lap) paying little heed to the dogs going in and out of the shop all day. When he’s not lounging, he’s doing his best to get in everyone’s way but he’s such a softie, how could anyone mind that (unless they’re allergic to cats and unfortunately some of our customers are!)

Dodger loves sniffing in purses, receiving petting or chin scratching, and he’ll make sure to head-butt you or rub up against your hand if he doesn’t think he’s getting enough attention. We love Dodger and so does the rest of our community. He’s such a relaxed and loving boy that we’ve had people come from outside of town just to see him! He’s been sponsored in SPCA articles and often the first question our customers ask is, “Where’s Dodger?” Sadly, this is a question we were asking ourselves just a month or so ago.
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Online Appointments and Email Newsletter

Sunday, February 26th, 2006 by Mike Cronk

You can request a grooming visit by sending us a request via our online form. Please be sure to give us accurate information so that we can contact you and accurately care for your pet. Feel free to specify any special requirements in the comments section.  Schedule an appointment today!

 ”The Paw Report” is our newsletter, sent only through email, which includes grooming tips, dog-centric activities, a Q&A section and more!  To recieve “The Paw Report” click the subscribe button below and then go to your email program and add our email address to your contacts to ensure delivery. We’d love to hear suggestions for articles.

Click the link below to read more about Online Appointments:

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Puppy’s First Visit

Wednesday, November 9th, 2005 by Mike Cronk


 It is not fair to a puppy to bring him to his first visit at 12-16 weeks of age without some coaching at home. In order to figure out how to train your dog for grooming, an understanding of what is expected of him as an adult is necessary.

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Grooming the Senior Dog

Tuesday, November 8th, 2005 by Mike Cronk

The grooming process usually takes two or three hours–most of it requiring your dog to stand still and, at times, on three legs while one is being trimmed or brushed. As dogs get older and often arthritic, this process can eventually cause stress and discomfort. If it is determined to be too stressful we, of course, will stop. As dogs enter this phase of life, here’s what you need to do:

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