Pantops Pet Salon
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Pantops Pet Salon & Spa
Charlottesville's Professional Dog Grooming

It's what we do -- it's all we do.

(434) 293-2424
Fax: (434) 293-8231
504 Pantops Center
Charlottesville, VA 22911

Archive for the 'About Our Salon' Category

Dogs love routine

Wednesday, June 5th, 2013 by Jenna

Dogs Love Routine

The final step in the grooming process for most of our pets is the tying on of the bandana….the dogs go nuts! Tails wag and they start running in place from the excitement of being finished; they made it!

Dogs perform much better to a regular routine that takes care of their basic needs, and so do we. Whether we consciously know it or not, most of us follow a schedule with our pets everyday.

Here’s Lizzie’s, Up at 6:00am to go for that morning bathroom break followed by a 3 mile walk- of which 1/2 mile is off lead. At 7:00 she get’s fed- same diet and same amount. 7:15 off to work where she performs her receptionist duties for the day. At 12:00 we go for a short walk behind the shop where she can stretch her legs and go to the bathroom again. After work we go for another short walk and yes, another bathroom break. Then its time for sitting on the deck till dinner- I have a vodka tonic and she gets to watch! After dinner, one more trip outside. This is her routine everyday. On the weekends at the houseboat the timing is much the same- just different setting.

Your pet learn the sequence for grooming after a few visits and most of them know exactly what to expect. Initial brush out, nails, hair cut, bathe,dry and final clipping- followed by that bandana. Some dogs are so familiar with what goes on and when,that they don’t need a leash to go from station to station. Mica Schmeltzer, one of our standard poodle, goes on his own from the front door to the holding area, picks out a run and goes in. When its his turn for grooming he goes from station to station on his own- jumping up on the table or in the tub with very little assistance. Shay Collier, Shayna Petro and Willis Warnecke to name a few,do like wise.

When our pets know what to expect they are happier- and if they are accustom to a certain activity at a given time and you don’t allow it, they are liable to let you know.

Enjoy the spring weather,
Mike

WebSite Welcome Video

Thursday, July 12th, 2012 by Jenna

Friday, June 8th, 2012 by Jenna

Gift Certificates

Thursday, November 27th, 2008 by Mike Cronk

Dorothy Thomas has been a great customer of ours for years. Last spring, her children got together and gave her a unique and much appreciated gift certificate that she could share with her Toy Poodle, Rene. They pooled their money and bought her a certificate for $200–the equivalent of four haircuts.

If you have a special someone with a dog and can’t quite figure out what to get them, keep us in mind. You don’t even need to come in, simply give us a call and we can have the gift certificate mailed to you or your recipient.

G. Bandanas, Bows, Accessories

Thursday, November 6th, 2008 by Mike Cronk
Accessories are available on request
Accessories are available on request

 .

Top-knot and pigtail bows are available for free
Top-knot and pigtail bows are available for free

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See our shop display for bandana costs
See our shop display for bandana costs

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Monogrammed bandanas are even available
We can even monogram your pet’s name!

F. Our Shampoo Selection

Thursday, November 6th, 2008 by Mike Cronk

Natural Plum Shampoo

We use a natural plum shampoo as our default selection to revitalize dull, lifeless coats.  Moisture-binding silk proteins penetrate every strand to restore moisture and shine and add texture and body. Fortified with conditioners, it helps repair brittle hair and adds resilience and strength. This gentle shampoo is highly concentrated and leaves a lasting, pleasant plum fragrance.

Additional Shampoos – available on request

Tearless

We use this shampoo for puppies and around the face.  With a special soap-free formula that is gentle on an animal’s sensitive eyes, our Tearless Shampoo is mild enough for frequent use, even on puppies and kittens. This shampoo battles dry skin by restoring its natural moisture.

Luxury

Hypoallergenic

Made especially for pets with persistently sensitive, dry and allergic skin, this extra-mild, tearless shampoo is so gentle that it won’t irritate while it cleans. Pure and emollient-rich, it also helps to repair dry, brittle coats.

 

Treatment Shampoos – $5

De-odorizing Shampoo

This proprietary, one-of-a-kind blend destroys foul odors through an exothermic reaction synthesis. The environmentally friendly formula attacks the molecular structure of offensive odors and completely removes them. Odors caused by urine, feces, vomit, decaying organic matter and skunk encounters are eliminated almost immediately upon contact.

 

Moisterizing Oatmeal

This hypoallergenic shampoo contains Baking Soda, a proven cleanser and deodorizer which absorbs and fights odors while washing away ground-in dirt and unwanted oil. Its exfoliating action gently removes dead skin cells while exposing softer, smoother skin. The formula also contains Colloidal Oatmeal and Aloe Vera, two soothing ingredients that help calm redness and reduce inflammation. This soap-free formula is excellent.

 

Soothing Melaleuca

Relieve the itching, scaling and dry skin resulting from seborrhea dermatitis, skin bacteria and fungi with this all-natural shampoo made with soothing tea tree oil. The synergistic combination of Vitamin E, Wheat Germ, Rosemary and Coconut oils, plus proteins and mild organic cleansers, provides rapid relief and deep skin penetration resulting in healthy, shiny coats.

Grooming Videos

Thursday, November 6th, 2008 by Mike Cronk

A Welcome Tour of our Salon

Brushing out a Dog

The Bath Process

Shaving a Matted Dog

I. Comfort Tip

Thursday, August 14th, 2008 by Mike Cronk

If you would like to ease the anxiety your pet may feel during a visit, bring in a towel that has been in their bed for a few nights for them to lie on while here. The familiar smells will comfort them so their stay is a more relaxing experience. Highly recommended for smaller breeds—like Shih Tzus, Yorkies, and Poodles. Be aware though, that some dogs are chewers or pee-ers (especially when nervous) and we are not responsible for how well your dog takes care of the fabric!

J. Factors that Determine Cost

Friday, November 16th, 2007 by Mike Cronk

As of 11/10/07, I need to make a minimum of $35.00 an hour to operate the business.  The profit after labor, rent, utilities, etc is not enough for me to be employed solely as an owner—I have to groom as well.  Not as much as when the kids were at home, but I can’t sit and just supervise—yet.

Our top groomer salary is $16 an hour—add benefits, medicare and vacation to that and I need to budget $18 an hour.  Labor for our industry should be around 50% of cost—that’s where the $35 an hour comes from—the remaining $17.50 per hour goes to rent, utilities, insurance, supplies, equipment, etc

Our groomers can do 5-6 dogs a piece per day by themselves and that’s it.  They can’t do more and maintain quality.  I can increase that production by hiring a bather-dryer and I do.  When she is employed, the groomers can do between 7 and 8 dogs (but then I have an extra salary to meet).

So, the first consideration in determining the cost of a haircut is the per hour fee.  The second consideration is the skill required—full coated dogs that are scissored by hand require much more skill than a clipper cut.  Take a Bichon Frise for example.  A scissor cut between 1.5 and 2 inches costs $68 and that’s if there are no tangles.  A clipper cut to ½ an inch is $48 and takes almost an hour less time.  If you bring in a Collie and it takes 2 and a half hours to brush, bathe, and dry him, expect a charge of $87.  Add trimming of the feet, tail, and feathers—it’ll be closer to $100.

A third consideration is the density of the coat (whether it is matted or packed with undercoat).  Dogs that come in once a year to be clipped short for the summer cost more than those dogs who get the same clip but come in every 6-8 weeks.  For example, a 6-8 week short cut on a cocker is $48.  It will be more like $55 if the Cocker has a full coat.

Another very important cost factor is pet behavior.  Puppies and seniors generally require more time and patience, thus cost more.  Some customers expect that since their puppy is smaller that it will cost less, but it usually takes as much time or more to get them acclimated to the grooming process.

So, there you have it—time, skill, condition and behavior are factors considered in price.  Clients can get the best value for their buck by keeping the coat in a matt-free condition to reduce the labor charge.  Our posted price is based on a good condition—if we have to brush your dog an extra 15 minutes, expect a corresponding increase in your bill.

This is one of the best bargains going when I consider costs per hour of other service industries—called a plumber lately?

Some Fun Statistics

Friday, August 10th, 2007 by Jenna

Archived from “The Paw Report:” Issue #14, August

These statistics are valid as of 8/10/07.

We have 1304 active customers.
576 of them live in Charlottesville—we get quite a lot of out-of-towners!

434 of our dogs get the shortest haircut—about a quarter of an inch all over.
39 of them have had a hand-scissored puppy cut—one of our most difficult grooms.
85 of our dogs have gotten a flea bath and 117 need hypoallergenic shampoo.

AKC’s top 10 dog breeds are below.
Compare that to our top 10 breeds to
the right.

1. Labrador Retriever
2. Yorkshire Terrier
3. German Shepherd
4. Golden Retriever
5. Beagle
6. Dachshund
7. Boxer
8. Poodle
9. Shih Tzu
10. Miniature Schnauzer

The chart below compares the most common names of our customers with the most common names from a Pet Tag company which serves thousands of dogs. Casey, Maggie, Charlie, and Lucy tied for our 10th place spot. We have 12 of each.

Our top name and their top name is Max. We have 23 dogs named Max and one named Maxine. Other top names include Bear (we have 7 for Bear and 2 for Bearly) and variations on Sam (5 for Sam, 5 for Samantha, and 9 for Sammy). We also have one Summer, one Sundance, two Sunnys, one Sunshine, and one Soliel!

Click here for a chart of dog names.